Phone System Replacement, James City Co., VA

James City County

Owner Reference: 20240969

Bid Date: 05/23/2024 at 02:00pm
13 Days until bid date

Pre-Bid: 05/01/2024 @ 10:00am

Trades: Telecommunications: Radio, Telephone, Wireless, Cellular Tower, Cell Site; Construction & Repairs

James City County is seeking to replace a 30-year-old Nortel / Avaya phone system with a modern telephony system to support staff in the day-to-day operation of the county. The proposed system is required to support all county work environments including in-office, in-home and in the field. Some offices operate small call center operations (less than 10 agents) to manage public contact for their operations. The county is seeking a Hybrid system supporting hosted telephony services while maintaining local phone service connection or gateways as emergency backup connections. Implementation services including planning, configuration and installation of equipment, and software is required as a team effort by the vendor and County technical staff. Specific requirements, locations, and equipment inventory estimates are found in the Requirements Spreadsheet. Bonds required.

Jessica Yost
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Owner: County of James City VA

Published 04/24/2024 on Construction Bid Source

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